Typical contract length<\/strong><\/td>\n1 year<\/td>\n 1 year<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\nThe recommendation for most Indian SMEs:<\/strong> Non-comprehensive AMC with a clear parts pricing schedule. You get labour certainty and pay only for parts when needed \u2014 at pre-agreed rates that prevent surprise invoices. Comprehensive AMC makes sense for organisations with 50+ devices where hardware failure frequency is high enough to justify the premium.<\/p>\n<\/span>IT AMC Cost Per Desktop in India 2026<\/span><\/h2>\n\n\n\n\nAMC Type<\/strong><\/th>\nMonthly Cost Per Desktop<\/strong><\/th>\nAnnual Cost Per Desktop<\/strong><\/th>\nWhat’s Included<\/strong><\/th>\n<\/tr>\n<\/thead>\n\n\nNon-comprehensive (basic)<\/td>\n \u20b9150 \u2013 \u20b9250<\/td>\n \u20b91,800 \u2013 \u20b93,000<\/td>\n 2 preventive visits\/year, breakdown support, labour<\/td>\n<\/tr>\n \nNon-comprehensive (standard)<\/td>\n \u20b9250 \u2013 \u20b9350<\/td>\n \u20b93,000 \u2013 \u20b94,200<\/td>\n 4 visits\/year, priority response, labour, helpdesk<\/td>\n<\/tr>\n \nComprehensive (standard)<\/td>\n \u20b9400 \u2013 \u20b9600<\/td>\n \u20b94,800 \u2013 \u20b97,200<\/td>\n 4 visits\/year, labour + most parts, priority SLA<\/td>\n<\/tr>\n \nComprehensive (premium)<\/td>\n \u20b9600 \u2013 \u20b9800<\/td>\n \u20b97,200 \u2013 \u20b99,600<\/td>\n Quarterly visits, 4-hour on-site SLA, all parts, dedicated support<\/td>\n<\/tr>\n \nDedicated on-site engineer<\/td>\n \u20b915,000 \u2013 \u20b935,000\/month (per engineer)<\/td>\n \u2014<\/td>\n Full-time engineer at your office, all support included<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\nRates are for Delhi NCR in 2026. Metro cities (Mumbai, Bangalore, Chennai) typically run 10\u201315% higher. Tier 2 cities (Lucknow, Jaipur, Chandigarh) typically run 10\u201320% lower.<\/em><\/p>\n<\/span>IT AMC Cost by Device Type \u2014 India 2026<\/span><\/h2>\n\n\n\n\nDevice<\/strong><\/th>\nNon-Comprehensive AMC<\/strong><\/th>\nComprehensive AMC<\/strong><\/th>\n<\/tr>\n<\/thead>\n\n\nDesktop computer (office grade)<\/td>\n \u20b9150 \u2013 \u20b9350\/month<\/td>\n \u20b9400 \u2013 \u20b9700\/month<\/td>\n<\/tr>\n \nLaptop<\/td>\n \u20b9200 \u2013 \u20b9400\/month<\/td>\n \u20b9500 \u2013 \u20b9800\/month<\/td>\n<\/tr>\n \nTower server (entry-level)<\/td>\n \u20b9800 \u2013 \u20b91,500\/month<\/td>\n \u20b91,500 \u2013 \u20b93,000\/month<\/td>\n<\/tr>\n \nRack server (mid-range)<\/td>\n \u20b91,500 \u2013 \u20b93,000\/month<\/td>\n \u20b93,000 \u2013 \u20b95,000\/month<\/td>\n<\/tr>\n \nNetwork switch (managed)<\/td>\n \u20b9300 \u2013 \u20b9600\/month<\/td>\n \u20b9600 \u2013 \u20b91,200\/month<\/td>\n<\/tr>\n \nFirewall \/ UTM appliance<\/td>\n \u20b9500 \u2013 \u20b91,500\/month<\/td>\n \u20b91,200 \u2013 \u20b93,000\/month<\/td>\n<\/tr>\n \nPrinter (laser, office grade)<\/td>\n \u20b9200 \u2013 \u20b9400\/month<\/td>\n \u20b9400 \u2013 \u20b9800\/month<\/td>\n<\/tr>\n \nUPS (1\u20133 KVA)<\/td>\n \u20b9200 \u2013 \u20b9500\/month<\/td>\n \u20b9400 \u2013 \u20b9900\/month<\/td>\n<\/tr>\n \nCCTV system (8 cameras + DVR)<\/td>\n \u20b9500 \u2013 \u20b91,000\/month<\/td>\n \u20b9800 \u2013 \u20b91,500\/month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/span>IT AMC Cost by Office Size \u2014 India 2026<\/span><\/h2>\nVolume discounts apply in every AMC contract. The more devices, the lower the per-device cost. Here is what a realistic AMC costs for typical Indian office setups:<\/p>\n\n\n\n\nOffice Size<\/strong><\/th>\nDevices<\/strong><\/th>\nMonthly AMC (Non-Comp)<\/strong><\/th>\nMonthly AMC (Comprehensive)<\/strong><\/th>\nAnnual AMC<\/strong><\/th>\n<\/tr>\n<\/thead>\n\n\nSmall office (5\u201310 staff)<\/td>\n 8 desktops, 1 server, 2 printers<\/td>\n \u20b93,000 \u2013 \u20b95,000<\/td>\n \u20b96,000 \u2013 \u20b910,000<\/td>\n \u20b936,000 \u2013 \u20b91,20,000<\/td>\n<\/tr>\n \nMedium office (15\u201330 staff)<\/td>\n 25 desktops, 2 servers, 4 printers, 1 switch<\/td>\n \u20b98,000 \u2013 \u20b914,000<\/td>\n \u20b916,000 \u2013 \u20b925,000<\/td>\n \u20b996,000 \u2013 \u20b93,00,000<\/td>\n<\/tr>\n \nLarge office (50\u2013100 staff)<\/td>\n 75 desktops, 4 servers, 8 printers, 3 switches, 1 firewall<\/td>\n \u20b920,000 \u2013 \u20b935,000<\/td>\n \u20b940,000 \u2013 \u20b965,000<\/td>\n \u20b92,40,000 \u2013 \u20b97,80,000<\/td>\n<\/tr>\n \nEnterprise (100+ staff)<\/td>\n Custom inventory<\/td>\n Negotiated<\/td>\n Negotiated<\/td>\n \u20b95,00,000+<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/span>What Should an IT AMC Contract Actually Include?<\/span><\/h2>\nThis is where many businesses get burned. A cheap AMC that excludes critical items costs more than a slightly more expensive one that covers everything. Here is the checklist of what a good IT AMC should include:<\/p>\n
<\/span>Minimum required (every AMC)<\/span><\/h3>\n\nDefined number of preventive maintenance visits per year<\/strong> \u2014 minimum 2, ideally 4 (quarterly). Each visit should include: dust cleaning, thermal check, hardware diagnostics, software health check, backup verification.<\/li>\nResponse time SLA<\/strong> for breakdown support \u2014 what is the maximum time from your call to an engineer arriving on-site? Common SLAs: 4 hours, 8 hours, next business day. Anything above next business day is inadequate for a business environment.<\/li>\nLabour coverage<\/strong> \u2014 all labour for covered repairs should be included. Any AMC that charges additional labour per visit is a break-fix contract with a monthly retainer, not a true AMC.<\/li>\nDefined device list<\/strong> \u2014 the contract must list every device covered by serial number or asset tag. Vague contracts that say “office computers” lead to disputes about what is actually covered.<\/li>\nExclusions clearly stated<\/strong> \u2014 damage from power surge, natural disaster, user misuse, and software licences are standard exclusions. Anything not in the exclusions list should be covered.<\/li>\n<\/ul>\n<\/span>Good to have (standard AMC)<\/span><\/h3>\n\nRemote helpdesk support<\/strong> \u2014 phone or remote desktop support for software issues without waiting for an on-site visit.<\/li>\nPriority over non-contract customers<\/strong> \u2014 AMC clients should jump the queue for on-site visits.<\/li>\nParts pricing schedule<\/strong> (non-comprehensive contracts) \u2014 pre-agreed rates for commonly replaced parts (RAM, HDD\/SSD, keyboards, UPS batteries, toner) so there are no surprise invoices.<\/li>\nMonthly or quarterly reporting<\/strong> \u2014 a summary of maintenance work done, issues found, and device health status.<\/li>\n<\/ul>\n<\/span>Premium (enterprise AMC)<\/span><\/h3>\n\n4-hour on-site SLA<\/strong> \u2014 engineer on-site within 4 hours of a call, any business day.<\/li>\nDedicated account manager<\/strong> \u2014 single point of contact for all support requests.<\/li>\nHardware replacement stock<\/strong> \u2014 the AMC vendor keeps spares at your site or nearby so critical replacements happen immediately.<\/li>\nAnnual IT health report<\/strong> \u2014 full audit of your IT infrastructure with upgrade recommendations.<\/li>\n<\/ul>\n<\/span>What Drives IT AMC Cost Up or Down?<\/span><\/h2>\n<\/span>Factors that increase AMC cost<\/span><\/h3>\n\nOlder equipment<\/strong> \u2014 devices over 3\u20134 years old fail more frequently and need more maintenance time per visit. Vendors price this in.<\/li>\nShorter SLA<\/strong> \u2014 a 4-hour on-site SLA costs more than a next-business-day SLA because the vendor needs engineers available locally.<\/li>\nRemote location<\/strong> \u2014 offices in outlying areas of Delhi NCR (beyond 30km) or in Tier 2\/3 cities may carry travel surcharges.<\/li>\nServers included<\/strong> \u2014 servers require specialist skills and carry much higher failure-cost risk than desktops. One server covered in an AMC can double the contract cost for a small office.<\/li>\nComprehensive (parts included)<\/strong> \u2014 the vendor is absorbing parts cost risk. They price for the worst-case failure scenario.<\/li>\nHigh device density<\/strong> \u2014 20 devices in one building is easy; 20 devices across 5 floors with poor lift access is harder to service efficiently.<\/li>\n<\/ul>\n<\/span>Factors that decrease AMC cost<\/span><\/h3>\n\nNew equipment<\/strong> \u2014 devices under 2 years old rarely need parts. Non-comprehensive AMC on new equipment is very cost-effective.<\/li>\nVolume<\/strong> \u2014 50 devices cost less per device than 10 devices due to visit efficiency.<\/li>\nMulti-year contract<\/strong> \u2014 vendors offer 5\u201315% discounts for 2 or 3-year commitments.<\/li>\nBundled services<\/strong> \u2014 combining desktop AMC + CCTV AMC + UPS AMC into one contract typically yields a 10\u201320% discount over separate contracts.<\/li>\nStandardised equipment<\/strong> \u2014 an office running all Dell OptiPlex desktops is cheaper to maintain than a mixed fleet of 8 different brands, because the engineer already knows the hardware.<\/li>\n<\/ul>\n<\/span>IT AMC vs Break-Fix Support \u2014 Which Is Better for Your Office?<\/span><\/h2>\n\n\n\n\n<\/th>\n IT AMC<\/strong><\/th>\nBreak-Fix (on-demand)<\/strong><\/th>\n<\/tr>\n<\/thead>\n\n