Most AMC pages talk about desktops. Laptops are different: they travel, they get dropped, their batteries age, and the person using one is usually the person who cannot afford a day without it. This guide explains how a laptop AMC in Delhi actually works, what it covers, what it does not, and what a 20-laptop office should expect to pay under CNC’s standard plan structure.
Limited period till 30 September 2026: pay for two years of any annual CNC AMC and the third year is free — same price, scope and device count. Details on the IT AMC page.
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What a laptop AMC covers
A laptop AMC is an annual contract under which CNC’s engineers maintain and repair your office laptops for a fixed per-device price. Every plan includes:
- Unlimited engineer visits across Delhi (or a capped-visit economy plan) with remote support in between
- Operating system repair and reinstallation, driver and software troubleshooting
- Antivirus, Windows updates and security patching
- Wi-Fi, VPN, email and printer connectivity issues
- Hardware diagnosis: identifying a failing SSD, RAM fault or thermal problem before it kills the machine
- Quarterly preventive visits: cleaning, fan and thermal check, battery health report, storage health (SMART) report
- New-joiner setup and leaver wipe, so laptops move between staff without data leaking
Labour-only vs comprehensive laptop AMC
The same two plan types CNC uses for desktops apply to laptops, with one important difference in the exclusions.
| Plan | What is included | Per laptop / year |
|---|---|---|
| Non-comprehensive (labour-only) | All visits and labour; parts billed separately at market price with invoice | ₹1,200–₹1,800 |
| Comprehensive (labour + parts) | Labour plus replacement of internal parts: RAM, SSD, keyboard, fan, charging port board | ₹2,500–₹4,500 |
| Remote support only | Helpdesk and remote resolution, useful for field staff and other cities | from ₹800 |
Bands are indicative as of September 2026, GST extra, and narrow as device count rises. A fixed written quote follows CNC’s free site assessment. The complete table, including servers and weekly-visit plans, is on the IT AMC services page.
What even a comprehensive laptop AMC excludes
This is where laptop contracts differ from desktop contracts, and where most disputes start if it is not written down:
- Screens, hinges and chassis — physical or accidental damage is not a maintenance event. It is repaired at a quoted price, usually within 2–3 days.
- Batteries — consumables with a known life. CNC reports battery health every quarter so replacement is planned, not a surprise.
- Liquid damage — chai on the keyboard is repairable, but it is chargeable.
- Licensed software and OS upgrades — the labour to install is covered; the licence is not.
If your team is field-heavy and drops are common, ask for accidental-damage cover to be priced as a separate line. It is cheaper to quote than to argue about later.
Worked example: 20 laptops in a Karol Bagh office
A 20-laptop office on a labour-only plan sits in the ₹1,400–₹1,700 band, so roughly ₹28,000–₹34,000 per year plus GST, with parts billed as they fail. The same office on a comprehensive plan is about ₹50,000–₹90,000 per year depending on laptop age. The break-even question is simple: if you expect more than three or four internal-part failures a year across the fleet (typical for laptops over three years old), comprehensive usually costs less and removes budget surprises.
When a laptop AMC is not worth it
- Fewer than five laptops, all under warranty: a per-repair arrangement is cheaper.
- Laptops under an OEM on-site warranty: the AMC should cover software, setup and support only, priced closer to the remote band.
- Staff spread across several cities: take the remote-support plan pan-India and add on-site cover only for the Delhi office.
How CNC runs laptop AMCs in Delhi
CNC has maintained office laptop fleets across Delhi since 1996, from 5-device consultancies to 400-device organisations, and holds a 4.9★ rating from 983+ Google reviews. Eight certified engineers cover Delhi with a 4-hour on-site response for AMC clients, and a standby loaner laptop can be written into the contract for mission-critical users. Every contract starts with a free site assessment and a written scope, so the exclusions above are agreed before signing, not discovered after.
To price your fleet, call 9810130131, WhatsApp CNC, or use the quote form on the AMC page.
Frequently asked questions
How much does a laptop AMC cost in Delhi?
At CNC, a labour-only laptop AMC is ₹1,200–₹1,800 per laptop per year and a comprehensive AMC with parts included is ₹2,500–₹4,500 per laptop per year, GST extra. Remote-only support starts at ₹800. Exact pricing follows a free site assessment.
Does a comprehensive laptop AMC cover the screen and battery?
No. Screens, hinges and chassis damage are accidental damage and are quoted separately. Batteries are consumables and are excluded, but CNC reports battery health every quarter so replacement can be planned.
Is a laptop AMC worth it for a small office?
For five or more laptops, especially machines over three years old, an AMC usually costs less than paying per repair and removes downtime. For fewer than five laptops still under warranty, per-repair service is usually cheaper.
Can one AMC cover both laptops and desktops?
Yes. CNC prices each device type per unit under one contract, so laptops, desktops, servers, printers and UPS can sit in a single AMC with one invoice and one point of contact.
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Need IT support for your business?
CNC provides Annual Maintenance Contracts in Delhi from ₹800/device/year. Free site assessment. 100+ enterprise clients.
⭐ 4.9★ · 981 Google reviews · Since 1996 · GST invoice · Learn more →
Prices and rates mentioned in this article are indicative estimates as of September 2026, exclusive of GST unless stated, and may change without notice due to exchange-rate movements, supply constraints and market demand. Please confirm current pricing and availability with CNC before making any decision.
