AMC ka matlab kya hai? Office computer AMC Delhi — poori jaankari

Seedha jawab: AMC ka matlab hai Annual Maintenance Contract —
ek saal ka likhit contract jisme aapke office ke computers, laptops, printers aur network ka
maintenance ek fixed fee par hota hai. Har baar problem aane par alag-alag bill nahi banta.
Aapko ek hi number par call karna hota hai aur engineer aata hai.

Delhi mein bahut log poochte hain “AMC lena chahiye ya nahi?” — is guide mein AMC ka
matlab, uske type, kya cover hota hai aur kab lena samajhdari hai, sab simple bhasha mein.

AMC ka matlab kya hota hai?

AMC ek service agreement hai. Aap saal bhar ke liye CNC jaisi IT company ko hire karte hain
aur woh aapke systems ko chalta hua rakhti hai. Isme teen cheezein hoti hain:

• Preventive visits — engineer fix schedule par aata hai, problem aane ka
  intezaar nahi karta. Dust cleaning, updates, backup check, antivirus check.
• Breakdown support — kuch kharab ho to call karo, engineer aata hai.
  Response time contract mein likha hota hai.
• Reporting — har mahine ya quarter mein kya kaam hua, uski report.

Bina AMC ke aap har call par charge dete hain, aur busy season mein engineer available
milega ya nahi, yeh guarantee nahi hoti. AMC mein aapka naam list mein hota hai.

Comprehensive aur Non-Comprehensive — farak kya hai?

Yeh sabse zaroori farak hai aur yahi par log confuse hote hain.

Point	Non-Comprehensive (Skills/labour only)	Comprehensive
Engineer visits	Included	Included
Labour / service charge	Included	Included
Spare parts (RAM, SSD, motherboard)	Alag se billed	Included (contract limits ke andar)
Yearly cost	Kam	Zyada
Budget predictability	Kam — parts ka kharcha kabhi bhi aa sakta hai	Zyada — ek hi figure
Kiske liye theek	Naye systems, warranty ke andar	Purane systems, 3 saal se upar

Agar aapke computers naye hain aur warranty mein hain, non-comprehensive kaafi hai —
parts warranty se aa jayenge. Agar systems 3–4 saal purane hain, comprehensive behtar
hai kyunki parts fail hona shuru ho jate hain.

Detail mein farak samajhna ho to humne iske upar ek alag guide likhi hai:
Comprehensive vs
non-comprehensive AMC — which do you need.

AMC mein kya-kya cover hota hai?

CNC ke IT AMC contracts mein normally yeh aata hai:

• Desktop aur laptop — hardware fault, OS problem, slow system, virus
• Printer — basic servicing aur troubleshooting
• Office network — router, switch, cabling, Wi-Fi coverage
• Server aur NAS — health check, backup verify
• Antivirus aur Windows updates
• Naye employee ka system setup aur data transfer
• Phone aur remote support — chhoti problem bina visit ke solve

Jo cover nahi hota: physical damage (giraya hua laptop, paani), electrical surge
se jala hardware, aur consumables jaise printer toner. Yeh har contract mein likha hota hai —
sign karne se pehle padhiye.

AMC kitne ka hota hai?

CNC ka IT AMC ₹800 per device per year se shuru hota hai. Final figure
device count, unki umar, aur aapko comprehensive chahiye ya labour-only — inpar depend karta
hai. Site dekh kar hi sahi quote milta hai, phone par andaaza lagana theek nahi.

Poora breakdown aur inclusions AMC services page par hain.

AMC kab lena chahiye?

In situations mein AMC clearly faida deta hai:

• Office mein 10 ya usse zyada computers hain
• Koi in-house IT person nahi hai
• Systems 3 saal se purane hain
• Downtime se seedha business rukta hai — billing, Tally, dispatch
• Aapko yearly IT budget fix karna hai

Agar office mein sirf 3–4 naye laptops hain, AMC zaroori nahi. Us case mein
per-call support zyada practical hai.

Aksar poochhe jane wale sawaal

AMC aur warranty mein kya farak hai?

Warranty manufacturer deta hai aur sirf manufacturing defect cover karta hai — woh bhi
sirf us ek device ka. AMC service company deti hai aur poore setup ka rakhrakhav cover karta
hai: software, network, preventive visits, aur support response time.

AMC contract kitne time ka hota hai?

Normally 1 saal. Kuch clients 2–3 saal ka karte hain kyunki lamba contract better
rate deta hai aur price lock ho jata hai.

Kya AMC mein spare parts free milte hain?

Comprehensive AMC mein contract limits ke andar parts included hote hain.
Non-comprehensive mein sirf labour included hai, parts alag se billed hote hain.

Engineer kitni der mein aata hai?

Response time contract mein likha jata hai. CNC Delhi NCR mein same-day attendance deta
hai, aur critical systems ke liye priority response contract mein define hota hai.

Chhote office ke liye AMC worth it hai?

Agar 10 se kam devices hain aur woh naye hain, per-call support aksar sasta padta hai.
10 se upar, ya purane systems ke saath, AMC dono taraf se behtar hota hai — kharcha bhi aur
downtime bhi kam.

Prices and rates mentioned in this article are indicative estimates as of September 2026, exclusive of GST unless stated, and may change without notice due to exchange-rate movements, supply constraints and market demand. Please confirm current pricing and availability with CNC before making any decision.