How often should a Delhi SME do an IT health check?

Ideally once every quarter — four times a year. At minimum, do a full audit at the start of each financial year and before any major office move or expansion. Most CNC AMC clients in Delhi NCR get a health check included in their preventive maintenance visits.

What is the most common IT issue found in Delhi offices?

In our experience servicing 500+ Delhi NCR businesses, the three most common issues are: UPS batteries that have never been tested and are silently dead, antivirus software that expired months ago, and data backups that are scheduled but have been silently failing. All three are caught in the first 20 minutes of a CNC site visit.

Is this IT health checklist suitable for a small office with 5 computers?

Yes. The checklist is designed for Delhi SMEs with 5 to 100 devices. Every item applies from the smallest CA office to a mid-size manufacturing unit. For 5-device offices, the whole checklist takes under 30 minutes to complete.

What should I do if I find IT problems in this checklist?

For any item you cannot fix in-house, call CNC on +91-9810130131. CNC provides free site assessments across Delhi NCR and can diagnose and quote for any issue on the checklist — same day for most West Delhi locations. Alternatively, fill in the free assessment form on this page.

Does CNC provide regular IT health checks as part of AMC?

Yes. CNC IT Annual Maintenance Contracts (AMC) include preventive maintenance visits covering every item on this checklist. Comprehensive AMC clients get monthly visits; Non-Comprehensive clients get quarterly visits. AMC starts from ₹800 per device per month.

Free IT Health Checklist for Delhi SMEs — 12-Point Office IT Audit

Most IT disasters in Delhi NCR offices don't happen without warning. They happen because a UPS battery died quietly months ago. Or because an antivirus licence expired and nobody noticed. Or because the data backup has been failing silently every night for weeks.

This free IT health checklist covers the 12 most critical IT checks that CNC's engineers run when they first visit a new client in Delhi NCR. It takes 30 minutes to complete for a small office. Most businesses find at least 3–4 items that haven't been checked in over a year.

Download it free below — no form, no email, no signup required.

✓ Free PDF Download ✓ No Signup Required ✓ 12 Critical Checks ✓ Designed for Delhi SMEs ✓ Takes 30 Minutes ✓ Updated July 2026

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IT Health Checklist for Delhi SMEs

12-point audit · Updated July 2026 · PDF format · 2 pages · Print-friendly

⬇ Download Free PDF Checklist

No form. No email. Direct download. Share with your IT team.

Why Every Delhi Office Needs a Regular IT Health Check

Delhi NCR businesses face a specific set of IT risks that make regular health checks more important than many business owners realise:

Power quality issues — Delhi's power supply frequently experiences spikes, sags, and outages. A UPS system with a degraded battery provides no real protection. HDD and server failures from power events are one of CNC's most common service calls across Delhi NCR.
Heat and dust — Delhi's climate means computers accumulate dust faster than most cities. Blocked vents cause overheating, which shortens the life of CPUs, HDDs, and power supplies. Annual cleaning is essential.
Ransomware and cyber threats — Delhi SMEs are increasingly targeted by ransomware. An expired antivirus or an unpatched Windows installation is an open door. Cyber security hygiene starts with the basics on this checklist.
DPDP compliance — India's Digital Personal Data Protection Act requires businesses handling personal data to maintain reasonable security safeguards. This checklist covers the IT security basics that form the foundation of DPDP compliance.
Staff turnover and access control — Delhi's SME sector has high staff turnover. Unchecked, former employees may retain access to company systems, email accounts, and CCTV.

The 12-Point IT Health Checklist — Full Details

Section 1 — Hardware: Laptops, Desktops & Workstations

Checklist items — Hardware

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1. Laptop and desktop physical condition

Check for cracked screens, damaged hinges, broken keys. Note any machine that is making unusual noise (HDD clicking, CPU fan rattling). These are early warning signs of imminent failure.

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2. HDD / SSD health status

Run a SMART health check on every HDD and SSD. Free tools: CrystalDiskInfo (Windows) or Disk Utility (Mac). Any drive showing "Caution" or "Bad" status needs immediate data backup and replacement. CNC provides data recovery in Delhi NCR — no data, no charge.

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3. Dust cleaning — vents, fans, and keyboards

In Delhi's climate, dust accumulates in 3–6 months. Blocked vents cause thermal throttling (slow performance) and premature hardware failure. Annual compressed-air cleaning is essential for every desktop and laptop.

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4. Printer and peripheral status

Check printer consumable levels (toner, ink, drum unit). Note any printer error codes or paper feed issues. Check all USB hubs, monitors, and peripherals are functioning correctly.

Section 2 — UPS & Power Infrastructure

Checklist items — UPS and Power

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5. UPS battery runtime test

Disconnect the UPS from mains power and time how long it keeps the connected equipment running. Most 600VA UPS units should give 10–15 minutes backup with a healthy battery. Less than 2 minutes means the battery is dead. This is the single most commonly failed check in Delhi offices. UPS batteries typically last 2–3 years in Delhi's climate and must be replaced proactively.

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6. Surge protector and earthing check

Verify all servers, workstations, and network equipment are connected through a UPS or at minimum a surge-protected power strip. Check building earthing with an electrician if server or network equipment has experienced unexplained failures.

Section 3 — Network Security & Connectivity

Checklist items — Network

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7. Wi-Fi password and router security

When did you last change your office Wi-Fi password? Check who is currently connected to your network (router admin panel → connected devices). Any unrecognised device is a security risk. Change the Wi-Fi password if it has not been changed in 12 months or after any staff departure.

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8. Network switch and LAN cable condition

Check all network switch indicator lights — any port showing amber or blinking red indicates a fault. Inspect LAN cables for pinching or damage, particularly cables that run under flooring or through doorframes. A single faulty patch cable can cause intermittent network issues that are difficult to diagnose.

Section 4 — Data Backup & Recovery

Checklist items — Data and Backup

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9. Last backup date and test restore

Check your backup software's last successful run date. Then do a test restore of at least one actual file to confirm the backup is genuinely usable. This step is almost never done in practice — and discovers silent backup failures before they become disasters. If your business uses Tally ERP, check the Tally data folder backup separately.

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10. Offsite or cloud backup in place

A backup to an external HDD kept in the same room as the server is not a real backup — it will be destroyed in the same fire or flood. Confirm you have at least one offsite copy (cloud storage, OneDrive, Google Drive, or a weekly backup taken home) of critical business data.

Section 5 — Cyber Security & Software

Checklist items — Cyber Security

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11. Antivirus status on all machines

Check that antivirus is active, up to date, and licensed on every machine — including laptops used by field staff and work-from-home employees. An expired antivirus licence provides no protection. Check the management console if you use a centralised antivirus solution. CNC provides antivirus procurement and deployment across Delhi NCR.

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12. Former staff access revoked

For every staff member who has left in the last 12 months: confirm their email account is deactivated, their Windows login is removed, their VPN/remote access is revoked, and their access to shared drives is removed. For Microsoft 365 or Google Workspace, check user accounts in the admin console. This is an overlooked DPDP compliance and cyber security requirement.

Bonus Check — CCTV & Physical Security

If your office has a CCTV system, add these three checks to your quarterly review:

CCTV is recording and footage is accessible: Play back footage from exactly 24 hours ago. If you cannot, either the DVR/NVR is not recording, the HDD is full, or the HDD has failed.
CCTV HDD space remaining: Log into your DVR or NVR admin panel and check the storage percentage used. CNC recommends a minimum of 30 days of footage retention — resize or replace the HDD if retention has dropped below this.
Remote viewing working on your phone: Open the Hik-Connect or gCMOB app on your mobile and confirm live view is working. Remote viewing breaks more often than most people realise — firmware updates, IP changes, or router resets all cause it to stop working silently.

How to Score Your IT Health Check

Items Passed	IT Health Status	What to Do
12 of 12	✓ Excellent	Schedule next check in 6 months. Consider IT AMC for ongoing peace of mind.
9–11 of 12	⚠ Good — minor gaps	Address failed items within 2 weeks. Book a free CNC site visit for anything you cannot fix in-house.
6–8 of 12	⚠ Needs attention	Multiple risks present. Call CNC on +91-9810130131 for a free site assessment. Do not delay on backup or UPS items.
Below 6	✗ High risk	Your office has significant IT risk exposure. Contact CNC immediately — data loss or system failure is possible at any time.

What to Do When You Find Problems

For items you cannot fix in-house, CNC provides on-site IT support across all Delhi NCR areas. Common fixes from this checklist that CNC handles regularly:

UPS battery replacement — CNC sources APC, Luminous, and Su-Kam batteries and replaces them on-site. Most replacements completed same day.
HDD/SSD upgrade or replacement — If SMART data shows a failing drive, CNC clones your data to a new drive before the old one fails.
Data recovery — If a drive has already failed, CNC's data recovery service operates on a no data–no charge basis in Delhi NCR.
Antivirus deployment — CNC procures and installs antivirus across all machines in your office under a single managed licence.
Network security audit — CNC checks your router configuration, connected devices, and Wi-Fi security setup as part of a free site visit.
CCTV DVR/NVR HDD replacement — Surveillance-grade HDD replacement for Hikvision, CP Plus, and Dahua systems across Delhi NCR.
Backup setup — CNC sets up automatic scheduled backup to cloud (OneDrive, Google Drive) or external HDD with monitoring alerts.

Download the Printable Checklist

Print it out, assign it to your IT team or office manager, and file the completed copy. A completed checklist is also useful documentation for DPDP compliance and cyber insurance.