Classic Network and Computers (CNC) supplies genuine HP Care Packs, Dell warranty upgrades, Lenovo warranty extension packs and AppleCare+ in Delhi for businesses, institutions and individual buyers. Whether you have one MacBook Air, a fleet of fifty Dell Latitudes, or two HP ProLiant servers in a rack — we check the serial number, confirm what the brand allows, quote the same day, register the pack with the manufacturer and hand you the OEM confirmation. One GST invoice, no re-keying, no missed expiry dates.
CNC · West Patel Nagar, Delhi · Since 1996
Send the serial number — get a same-day care pack quote
HP · Dell · Lenovo · Apple · 1-year & 3-year on-site · ADP upgrades · Bulk registration for fleets · GST invoice
⭐ 4.9★ · 983 reviews · GSTIN 07AAFPM8324E1ZT · Mon–Sat 10 AM–7 PM
📋 Request a care pack / warranty upgrade quote
What is a care pack or warranty extension pack?
Every HP, Dell, Lenovo and Apple device ships with a base warranty — usually 1 year (sometimes 3 years on business models). A care pack or warranty extension pack is the manufacturer's own paid service contract that either extends that cover (1 year → 3 years, 3 years → 5 years) or upgrades it (carry-in → on-site, next-business-day → 4-hour, defects-only → accidental damage). Each brand names it differently, but the product is the same:
- Registered by the brand against your serial number / service tag — the cover is visible on the brand's warranty-check page
- Parts and labour are handled by the brand's own service network, on-site at your Delhi office for business models
- Buy it before the base warranty expires — CNC checks the eligibility window for you
- Available as a 1-year or 3-year pack (5-year on servers), with optional Accidental Damage Protection
| Brand | What they call it | Covers |
|---|---|---|
| HP | HP Care Pack (with or without Accidental Damage Protection) | Laptops, desktops, Z workstations, ProLiant servers, printers, plotters |
| Dell | Warranty upgrade to ProSupport / ProSupport Plus (people also search "dell care pack") | Latitude, Vostro, Inspiron, XPS, OptiPlex, Precision, PowerEdge servers |
| Lenovo | Lenovo Warranty Extension / Warranty Upgrade / Premier Support / ADP | ThinkPad, ThinkBook, IdeaPad, ThinkCentre, ThinkStation, ThinkSystem servers |
| Apple | AppleCare+ for Mac / iPad (also searched as "apple care") | MacBook Air, MacBook Pro, iMac, Mac mini, Mac Studio, iPad |
* Prices are indicative. Free diagnosis & confirmed quote given before work begins. Tap any row to request that exact quote.
HP Care Pack, Dell warranty upgrade, Lenovo warranty extension and AppleCare+ — brand by brand
🟦 HP Care Pack — laptops, desktops, workstations, servers and printers
HP has the widest care pack catalogue. CNC supplies the correct HP Care Pack SKU for your exact model and registers it with HP:
- HP Care Pack laptop — HP 240/250 series, ProBook, EliteBook, ZBook: 3-year next-business-day on-site; optional Accidental Damage Protection (drops, spills, cracked screens)
- HP Care Pack for printer — LaserJet, OfficeJet Pro, PageWide, DesignJet plotters: 1 or 3 years, on-site repair or next-day unit exchange depending on model
- HP desktop and workstation care pack — ProDesk, EliteDesk, Z2/Z4/Z6/Z8 workstations: on-site next-business-day, 3 or 5 years
- HP ProLiant server care pack — DL/ML series: next-business-day, 4-hour or 24×7 response, 3 or 5 years, with optional Defective Media Retention (keep failed drives)
- HP warranty upgrade — move an existing 1-year carry-in warranty to 3-year on-site in one step
🟩 Dell warranty upgrade — ProSupport and ProSupport Plus
Dell does not use the word "care pack", but a Dell care pack search means the same thing: a Dell warranty upgrade to a higher service tier. CNC quotes on your Dell Service Tag:
- Basic → ProSupport — next-business-day on-site engineer, 24×7 phone support, 1 or 3 years (Latitude, Vostro, Inspiron, XPS, OptiPlex)
- ProSupport Plus — adds Accidental Damage Service (Dell's ADP), keep-your-hard-drive, and proactive monitoring — the right choice for a Dell laptop care pack with damage cover
- Dell Precision workstation and PowerEdge server upgrades — ProSupport NBD, 4-hour Mission Critical, 3 or 5 years
- Extension of an active ProSupport contract before expiry — 1, 2 or 3 additional years
🟥 Lenovo warranty extension pack and Lenovo warranty upgrade
Lenovo sells its packs in two layers — Lenovo warranty extension (more years) and Lenovo warranty upgrade (better service level). Both are available from CNC for the whole Think and Idea range:
- Lenovo laptop warranty extension — ThinkPad, ThinkBook, IdeaPad, Yoga, Legion: 1 year → 3 years, or 3 years → 4/5 years
- Lenovo laptop warranty upgrade — carry-in/depot → on-site next-business-day; Premier Support for direct access to senior engineers and priority parts
- Lenovo ADP (Accidental Damage Protection) — 1 to 4 years; covers drops, spills, screen and electrical surge damage; can be combined with the extension
- Keep Your Drive and Sealed Battery add-ons — retain failed drives for data security; battery replaced once during the term
- ThinkCentre desktop, ThinkStation workstation and ThinkSystem server — on-site NBD, 4-hour and 24×7 options, 3 or 5 years
⬜ AppleCare+ for MacBook Air, MacBook Pro, iMac, Mac mini and iPad
AppleCare+ (often searched as apple care or apple care+ macbook air) is Apple's single extension product. CNC supplies it through the authorised Apple channel along with the Mac or iPad you buy from us — see our Apple Mac & iPad page:
- AppleCare+ for Mac — 3 years of Apple hardware cover, 24/7 Apple support, battery service if capacity drops below 80%
- Accidental damage — up to two incidents every 12 months, each subject to Apple's service fee (lower for screen/external enclosure, higher for other damage)
- Must be added within 60 days of buying the Mac in India — the safest way is to buy the MacBook and AppleCare+ together on one CNC invoice
- AppleCare+ for iPad — 2 years, same accidental damage terms; corporate iPad fleets covered in bulk
Which pack for which device — 1-year and 3-year on-site options
The table below shows the cover CNC normally recommends by device type. Response levels and terms vary by model; we confirm the exact options on the serial number.
| Device | 1-year option | 3-year option | ADP available? |
|---|---|---|---|
| Business laptop | NBD on-site, 1 year | NBD on-site, 3 years (best value) | Yes — HP ADP / Dell ProSupport Plus / Lenovo ADP |
| MacBook Air / Pro | — | AppleCare+ (3 years) | Yes — included, per-incident fee |
| Desktop / all-in-one | NBD on-site, 1 year | NBD on-site, 3 years | HP and Lenovo — yes; Dell — via ProSupport Plus |
| Workstation (Z / Precision / ThinkStation) | NBD on-site, 1 year | NBD on-site, 3 or 5 years | Selected models |
| Server (ProLiant / PowerEdge / ThinkSystem) | NBD or 4-hour, 1 year | NBD, 4-hour or 24×7, 3 or 5 years | No — use Defective Media / Keep Your Drive instead |
| Printer / plotter (HP) | NBD on-site or exchange, 1 year | NBD on-site or exchange, 3 years | No |
| iPad | — | AppleCare+ (2 years) | Yes — included, per-incident fee |
* Prices are indicative. Free diagnosis & confirmed quote given before work begins. Tap any row to request that exact quote.
Accidental Damage Protection (ADP) — what it adds to a standard warranty
Most warranty claims that get rejected in Delhi offices are not manufacturing defects — they are a dropped laptop on the metro, tea on the keyboard, a cracked screen in a bag, or a surge during a power cut. A standard warranty excludes all of these. Upgrading the warranty with ADP brings them into cover:
- ADP is priced per year and per model — cheapest when bought together with the 3-year extension
- Most brands allow one or two ADP incidents per year; Apple charges a per-incident service fee, HP/Dell/Lenovo usually do not
- For field-sales teams, students and executives who travel, ADP pays for itself on the first cracked screen
| Failure | Standard warranty | With ADP / ProSupport Plus / AppleCare+ |
|---|---|---|
| Motherboard, RAM, SSD, keyboard defect | ✅ Covered | ✅ Covered |
| Dropped laptop — cracked body or screen | ❌ Rejected | ✅ Covered |
| Liquid spill on keyboard or board | ❌ Rejected | ✅ Covered |
| Electrical surge / power cut damage | ❌ Rejected | ✅ Covered |
| Battery below 80% capacity | Varies by brand | ✅ Apple; Lenovo Sealed Battery add-on |
| Theft, loss, cosmetic scratches, intentional damage | ❌ Not covered | ❌ Not covered |
* Prices are indicative. Free diagnosis & confirmed quote given before work begins. Tap any row to request that exact quote.
Care pack and warranty extension price in Delhi — indicative ranges
OEM packs are priced per model by the brand and change with exchange rates and the remaining warranty term. The ranges below are typical for what Delhi businesses paid through CNC recently; send the serial number for an exact same-day quote.
| Pack | Typical price range (excl. GST) | Notes |
|---|---|---|
| HP Care Pack — laptop, 3-year NBD on-site | ₹3,000 – ₹9,000 | ProBook / EliteBook / 250 series |
| HP Care Pack — laptop, 3-year with ADP | ₹6,000 – ₹15,000 | Adds drop / spill / screen cover |
| HP Care Pack — printer, 3-year | ₹2,000 – ₹8,000 | LaserJet / OfficeJet Pro; DesignJet higher |
| HP ProLiant server care pack, 3-year NBD | ₹15,000 – ₹60,000 | 4-hour and 24×7 tiers quoted separately |
| Dell warranty upgrade — Basic → ProSupport, 3-year | ₹4,000 – ₹12,000 | Latitude / Vostro / OptiPlex |
| Dell ProSupport Plus (with ADS), 3-year | ₹8,000 – ₹18,000 | Includes Accidental Damage Service |
| Lenovo warranty extension — laptop, 1 → 3 years | ₹2,500 – ₹8,000 | ThinkPad / ThinkBook / IdeaPad |
| Lenovo ADP add-on | ₹3,000 – ₹7,000 per year | Combine with extension for best rate |
| AppleCare+ for MacBook Air / MacBook Pro | From ~₹16,900 (3 years) | Apple list price; higher for MacBook Pro |
| Workstation pack (Z / Precision / ThinkStation), 3-year | ₹6,000 – ₹20,000 | Depends on GPU / configuration |
* Prices are indicative. Free diagnosis & confirmed quote given before work begins. Tap any row to request that exact quote.
How to upgrade or extend your warranty through CNC — 4 steps
- 1. Send the serial number. WhatsApp +91-8130992267 or use the form above — model + serial number (Dell: Service Tag; Lenovo: machine type + serial; Apple: serial). For fleets, send an Excel list.
- 2. Eligibility check (same day). We confirm the current warranty end date on the brand portal and list the packs your model can take — 1-year, 3-year, on-site, ADP, Premier / ProSupport Plus.
- 3. GST invoice and registration. You approve the quote, CNC invoices (GSTIN 07AAFPM8324E1ZT) and registers the pack with the brand against your serial number.
- 4. OEM confirmation. The brand emails the confirmation within 24–72 hours and the new cover appears on the warranty-check page. CNC keeps a fleet warranty register and reminds you 60 days before the next expiry.
Care pack vs IT AMC — which one does your Delhi office need?
These are not competing products. A care pack covers the brand's parts and labour on one device; an IT AMC from CNC covers your whole office — software, network, printers, Tally, Windows, user support — regardless of brand or age.
| OEM care pack / warranty extension | CNC IT AMC | |
|---|---|---|
| Covers | Hardware defects (+ ADP if added) on one serial number | All devices, all brands, software + network + user support |
| Best for | Devices under 3 years old; servers; MacBooks | Mixed and older fleets; offices without an in-house IT person |
| Who fixes it | Brand's service engineer, on-site NBD | CNC engineer — on-site, remote or at our workshop |
| Price basis | Per device, fixed for the term | From ₹800 per device per year |
| Out-of-warranty parts | Not covered | Covered under comprehensive AMC |
| Recommended combination | Care pack for parts + labour-only CNC AMC for everything else — lowest total cost for fleets under 3 years old |
* Prices are indicative. Free diagnosis & confirmed quote given before work begins. Tap any row to request that exact quote.
Who buys care packs and warranty upgrades from CNC
- Corporate and MSME offices in Delhi NCR — 10 to 500 laptops, standardised on HP, Dell or Lenovo; one batch registration per financial year
- NGOs, UN agencies and donor-funded projects — 3-year on-site cover matches project duration and audit requirements; CNC has supplied USAID, UNDP and similar clients since 1996
- Schools, colleges and hospitals — computer labs, nursing stations and admin desktops covered for the full asset life
- Server owners — ProLiant, PowerEdge and ThinkSystem boxes where one out-of-warranty part costs more than the whole pack
- Government and PSU buyers — GeM-compatible supply with MSME certificate UDYAM-DL-06-0021863
- Individual professionals and students — a single MacBook Air with AppleCare+, or a ThinkPad with ADP before a study or work trip
Why Delhi businesses buy care packs through CNC
- Genuine OEM packs only — registered on the brand portal against your serial number, verifiable any time
- 30 years in Delhi — established April 1996; we also service the same HP, Dell, Lenovo and Apple machines out of warranty
- Same-day eligibility check and quote on the serial number — no waiting for a brand call-back
- Bulk registration for fleets — one Excel list in, one OEM confirmation per device out
- Fleet warranty register with 60-day expiry reminders, so no device silently falls out of cover
- Honest advice: if an AMC or a replacement is cheaper than the pack, we say so
- GST invoice (07AAFPM8324E1ZT) and MSME certificate (UDYAM-DL-06-0021863) for corporate and GeM purchases
- Clients include USAID, UNDP, TCS, Siemens, AIIMS and 100+ Delhi organisations
- 4.9★ rating from 983 Google reviews
Visit CNC in Delhi — address and hours
| Detail | Information |
|---|---|
| Address | O-41, West Patel Nagar, New Delhi 110008 |
| Nearest metro | Shadipur Metro Station (Blue Line) — 4-minute walk |
| Working hours | Monday–Saturday, 10:00 AM – 7:00 PM (Sunday closed) |
| Phone | +91-9810130131 / +91-9871291536 |
| +91-8130992267 | |
| Established | April 1996 — 30 years in Delhi |
| Google rating | 4.9★ from 983 verified reviews |
| GSTIN | 07AAFPM8324E1ZT |
| MSME | UDYAM-DL-06-0021863 |
* Prices are indicative. Free diagnosis & confirmed quote given before work begins. Tap any row to request that exact quote.
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